@telecomnz
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Actions, not words
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4 min read
Some quick thoughts on the Telecom -> Spark thing. Telecom’s biggest challenge has always been doing less. Like any incumbent telco, it has no end of systems, processes, technology and products that keep getting in the way of having a product line up that’s simple and complete while still innovating at the pace demanded by…
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On the box
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2 min read
So I was on the telly, along with Simone McCallum and Rick Shera talking about this ruling in Australia where by companies are responsible for everything that appears on their Facebook or social media pages. My (expanded) view is that social media should be literally social – a two way conversation between companies, their customers…